Frequently Asked Questions

If you rely heavily on your car to drive the children to school or to pick up groceries and get to work, then you need to make sure that it is totally safe to drive and roadworthy. So if you start to have issues with your brakes, or can hear a grinding sound, then you need to get yourself to a professional brake repair service like Import Auto Service now. Reasons behind why we are the service to choose are all listed in our frequently asked questions article.

Why should I bring my car to your service?

Easy, we have been in business since 2001, and for the past 18 years, we have been providing superior workmanship at affordable prices. Our shop tools, diagnostic software, equipment, and hundreds of parts and components are the best that money can buy, and we keep ourselves updated on all the latest technological breakthroughs in our business. We have a reputation to uphold within the Hillsboro, OR area of being honest, reliable, and working with open communication from start to finish. We offer several services that range from an auto diagnostic service to brake repair, however, more on that later.

Do you only accept cash?

No, we take MasterCard, cash, and Visa, whichever method you most prefer.

Do you cover any other areas apart from Hillsboro, OR?

Yes, we cover the following:

  • Cornelius, OR;

  • North Plains, OR;

  • Forest Grove, OR;

  • North Plains, OR;

  • Banks, OR.

Honestly, anyone can stop by and use our auto repair service.

Do you offer free estimates?

Sort of, we can supply you with a diagnosis of what is wrong with your car, and how much it will cost to repair it, however, unless we have a good poke under the bonnet, we will be unable to provide you with a 100% accurate price.

What are the working hours of Import Auto Service?

We are available from:

Monday: – Friday: 8 AM – 6 PM

Saturday: 9 AM – 2 PM – Appointments Only

Sunday: Closed

What about reviews?

The details that you seek regarding our prices, workmanship, and overall services are on our testimonials page.

What do you have to offer me?

Whether you need a computer diagnostic, brake or a transmission repair service, regular maintenance, professional vehicle inspection, or engine repair, we can supply it. We are capable of working on foreign and domestic vehicles with ease.

Why do I have to create an appointment?

Simple, cars are extremely complex machines, so thinking that you may have a problem with one thing, may turn out to be something completely different. This is why we need time to assess the situation and discover the root of the problem instead of putting a band-aid on it. We do not allow any of our customers to leave our shop without making sure that their vehicle is safe to drive and roadworthy.

If you are happy with the information and answers that our frequently asked questions post provided and would like to make an appointment with our auto repair shop, please do not hesitate to call us today at this number (503) 443-0462 within our working hours.

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